Rules and guidelines

  • 31 January 2021
  • 0 replies
Rules and guidelines

Welcome to Instabug community! If you're looking for a place to talk to other Instabug users and staff members about processes, our product, product feedback, tips, and info, you've come to the right place.


To help keep this a safe and open environment we have a couple of community rules to follow. Any post or comment that violates these rules will be removed by our community managers and moderators.


Be respectful

Our community is a place where everyone can offer and ask for help. So let's be kind to each other! We don't use offensive language; we are not disrespectful or misbehave in general. This is a place for friendly conversation and mutual support - we are all in this together! We don't judge, criticize, or talk behind anyone's back. 


NO hate speech

We don't allow the promotion of hatred toward groups of people based on their race, ethnic origin or nationality, religion, disability, gender, age, sexual orientation, gender identity, or affiliation with any other protected group.


Be mindful and organized

If we can all make the effort to put things in the right place, we can spend more time discussing and less cleaning up. Here are some simple ways to help out:

  • Search for your subject before creating a new topic. A member may have posted your same question or concern already.
  • Don’t cross-post the same thing on multiple topics. Spamming or off-topic posting will result in a review and possible removal of content. Subsequent violations will result in a temporary or permanent ban from the community.
  • Rather than taking an existing topic in a radically different direction, start a new topic. If starting a new topic, make sure it is in the correct category. Check this article for guidance.


Be thankful for the help you receive

If you get a helpful answer or interesting feedback, you can reply to the comment or like it. By liking comments, you can help other users to find useful answers and interesting discussions.


Be careful with sensitive information

Use common sense and good judgment when interacting with others. You may not post anything digital that belongs to someone else without permission and please don't share anything about yourself or other members that you/they wouldn't want to be publicly available.


Don't spam

Instabug community is about users helping each other out, not personal for promotion. Please don't try to sell your services/products to other community members and don't post any advertising topics for your business, spam, junk mail, or any different kind of unsolicited message. 


Don't post sensitive content

You shouldn't in any situation post anything obscene, unlawful, harassing, threatening, harmful, abusive, or anything similar. If you violate these guidelines, your posts will be deleted, and you will be banned from our community.  


Community is for all of us

If you spot a post that is against the rules, just flag the post on the bottom right corner of the post, and our moderators will check the situation as soon as possible.


Category Languages 

Please, pay attention to what is the primary language of a specific category. Posts that are published in the wrong language will be either translated or moved to the right category. 


Community managers and moderators 

Moderators and members of the team will be around regularly and can delete messages with inappropriate content, personal insults, or other content that violates our moderation rules. 


The rules of the community can be updated as necessary. By registering to the Instabug community, you accept our community's general terms and conditions.

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